FREQUENTLY ASKED QUESTIONS

1. How is AccertaChoice Tax deductible?

2. How does AccertaChoice Work?

3. How much is the monthly cost?

4. What if the employee wants to contribute to the plan?


5. If we have a 20% Co-Payment and $1,500.00 Annual Maximum, how much benefit dollars do we have?

6. What kind of coverage is available? What is covered under Extended Health Care (EHC)?

7. Do we have to have the same maximum for everyone?

8. Can I sign up as a single person plan?

9. Can the plan be topped up in the middle of a contract?


10. What if an employee leaves in the middle of the contract?

11. What is EFT and how does it work?

12. Who is eligible as a Dependant?


13. Is AccertaChoice Insurance?


14. What are the advantages of AccertaChoice?


15. Can retired persons or people that are not working buy AccertaChoice?

16. What is Catastrophic Stop Loss Coverage?

17. When is Catastrophic Stop Loss Available?

18. What is an eligible claim under Catastrophic Stop Loss Coverage?


19. How do I claim under Catastrophic Stop Loss Coverage?


20. What are considered pre-existing conditions under Catastrophic Stop Loss Coverage?


How is AccertaChoice Tax deductible?
Private health services plan premiums, contributions or other consideration paid for by the employer qualify as business outlays or expenses of the employer for purposes of paragraph 18(1)(a) of the Income Tax Act. Contributions made by an employer to or under a private health services plan on behalf of an employee are excluded from the employee's income from an office or employment by virtue of subparagraph 6(1)(a)(i) of the Income Tax Act. Click here for more info.

How does AccertaChoice Work?
Accerta funds the plan by making an electronic debit from the customer's bank account. This can either be on a one-time payment, equal monthly payments or pay per use basis. For more info click here .

How much is the monthly cost?
That is up to you and is dependent on your Plan's limit. You choose your Plan's limit, based on your company's budget or your needs. This is the maximum amount you will ever spend. And, our fees to you will never increase.

What if the employee wants to contribute to the plan?
Employees contribute to an AccertaChoice plan by having a Co-Payment. This is a level of reimbursement for claims. For example, John submits a claim for $100.00 and he has a 20% Co-Payment. His claim will be reimbursed for $80.00. John has now contributed $20 to his plan.

If we have a 20% Co-Payment and $1,500.00 Annual Maximum, how much benefit dollars do we have?
You still have $1,500.00 benefit dollars but with a 20% Co-Payment you can submit $1,875.00 worth of claims.

What kind of coverage is available? What is covered under Extended Health Care (EHC)?
We offer Dental, Extended Health Care, Vision and Prescription Drug coverage. Generally, services provided or prescriptions issued to individuals by regulated health care professionals are covered. Click here to see some examples of covered services.

Do we have to have the same maximum for everyone?
No. If you can define a difference between classes of employees you can have varied Annual Maximums and Co-Payment levels, as long as a reasonable differential is maintained.

Can I sign up as a single person plan?
If you own your own business and are a Sole Proprietor you are eligible for AccertaChoice under a couple of conditions. AccertaChoice is a 100% employer funded plan and is not available to individuals. Click here for more info.

Can the plan be topped up in the middle of a contract?
Yes. By enrolling in our AccertaChoice Plus plan, you can continue to submit paper claims even after your Annual Maximum is gone by using our Remittance Form and attaching a Corporate cheque.

What if an employee leaves in the middle of the contract?
If the employee did not use all of their benefit dollars, this will result in a surplus at the end of the benefit year which can be used towards the next benefit year.

What is EFT and how does it work?
EFT-Electronic Funds Transfer is a method of payment that Accerta offers to their clients for payment of claims. We will automatically deposit the funds into the bank account of your choice.

Who is eligible as a Dependant?
Contributions made by an employer to or under a private health services plan on behalf of an employee are excluded from the employee's income from an office or employment by virtue of subparagraph 6(1)(a)(i). On the other hand, an amount paid by an employee as a premium, contribution or other consideration to a private health services plan qualifies as a medical expense for purposes of the medical expense tax credit by virtue of paragraph 118.2(2)(q). The amounts so paid must be for one or more of

(a) The employee
(b) The employee's spouse and
(c) Any member of the employee's household with whom the employee is connected by blood relationship, marriage or adoption.

Is AccertaChoice Insurance?
No. With AccertaChoice you set up and fund your own self-directed benefit plan. You decide what is covered and the maximum you want to spend. Accerta administers the plan for you, ensuring that all claims are legitimate and promptly reimbursing claimants for their healthcare costs. For recurring expenses, such as for dental care or for routine healthcare expenses, this is a far more cost-effective approach than buying insurance. To protect against rare but potentially catastrophic losses you can purchase optional Catastrophic Stop Loss & Travel insurance. (See below for questions dealing with this coverage.)

What are the advantages of AccertaChoice?

  1. More of your benefit dollar goes to pay for healthcare than would with insurance.
  2. You are in absolute control of your costs.
  3. There is no fine print … no hidden charges or exclusions from coverage.
  4. Virtually every health-related expense can be covered.
  5. AccertaChoice is a tax deduction for your company and AccertaChoice benefits are tax-free for claimants. About the only tax break left for ordinary Canadians!

Can retired persons or people that are not working buy AccertaChoice?
No. AccertaChoice is an employee benefit plan that companies and the self-employed purchase for employees and their dependants. AccertaChoice benefits become a part of an employee’s overall compensation package as a condition of employment.

What is Catastrophic Stop Loss Coverage?
This is insurance that protects plan members in the event of catastrophic expenses resulting from a disastrous health event. Often, treatment for these medical conditions can result in healthcare claims that are not covered by government health plans and yet may be in the tens of thousands of dollars. For example, a plan member may contract a disease that requires thousands of dollars a month in medication or the care of a private nurse.

When is Catastrophic Stop Loss Available?
The coverage is provided after eligible claims are incurred of more than $10,000 per individual or family member per calendar year. Costs incurred to pay for procedures that are not medically necessary will not be included in determining whether $10,000 in expenses has been incurred.

What is an eligible claim under Catastrophic Stop Loss Coverage?
This policy covers eligible medical expenses such as drugs, private duty nursing, or paramedical services that are not paid by provincial government health care. It is not intended to re-reimburse elective procedures such as plastic surgery that may be covered under an AccertaChoice Plan.

How do I claim under Catastrophic Stop Loss Coverage?
All healthcare claims incurred by the individual are submitted to ACCERTA. They will be adjudicated based upon the eligibility as defined in the master contract. This policy includes specific internal deductibles such as $500/year for each paramedical service. These specific deductibles are described in the insurance policy. All eligible claims totaling more than the deductible of $10,000 plus the various internal deductibles will be reimbursed by the carrier ROYAL/SUN ALLIANCE.

What are considered pre-existing conditions under Catastrophic Stop Loss Coverage?
Many insurance policies exclude claims resulting from illness that existed at the time the insurance was purchased. These illnesses are called pre-existing conditions. Accerta’s Catastrophic Stop Loss policy does not exclude coverage for pre-existing conditions. It does pay reduced benefits, however, for claims arising from a pre-existing condition. To determine potential coverage, the costs of treatment for the pre-existing condition incurred by the participant (subscriber or dependant) in the previous year are considered. For example, if the participant had $7,500 in eligible healthcare expenses in the previous year, stop loss available in such a situation is limited to a maximum pay out of $3,300. The formula showing how this reduction is calculated is set out in the insurance policy.


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